SimplyThick Recall Service Request
To get replacements or refunds related to the product recall, please fill out the form on this page, and we will be able to process your request more efficiently. Thank you for your help.
PLEASE NOTE – Regarding the voluntary recall, we are helping everyone as quickly as possible and diligently working to process all requests. Obviously, our primary focus is on getting replacement product in the hands of those who are currently using the product.
The overall process of sending return labels and processing refunds is proceeding as quickly as possible with a current estimate of approximately 2 to 3 weeks.