Although we always strive to keep things as simple as possible, the information in this document is long.
We only will share your personal information with select third parties that have a business need-to-know . Examples are transmitting your credit card information to our credit card processor or putting your address on a UPS label so that your package will be delivered to you.
We do not sell your information.
We do use web cookies, but only to allow you access to our site. We do not use tracking cookies.
We do not keep your complete credit card information on file. We feel this best protects both of us. When we collect and store personal information, we use standard and accepted security and encryption protocols such as Sockets Layer (SSL).
Greater details and explanation can be found in the next section.
We may collect personal information such as:
- Your contact information (name, mailing address, phone number, e-mail address).
- Your billing/shipping information (credit card number, shipping address).
- Your personal preferences relating to the products we may offer.
WHEN DOES SIMPLY
While shopping or taking advantage of services available from us, we may ask that you provide personal information. For example, we may request personal information when you:
- Set up an account online
- Purchase products or services
- Contact us with a question or concern
- Participate in other activities with Simply
When submitting personal information through an online form, we do not require you to complete any field that you don’t want to. Because of this, there is a risk that if you don’t fill in sufficient information, then we may have to contact you to get further information to fulfill your requests of us.
HOW IS MY INFORMA
We use the information you provide in order to:
- Fulfill requests for products, services or information
- Provide customer services
- Offer new products and services
- Improve the effectiveness of our Web site, our marketing endeavors and our services and offers
- Conduct research and analysis
- Send marketing communications
- Perform other business activities
Information From/About Friends or Family
If you provide us information about others, or if others give us your information, we will only use that information for the specific reason it was provided. Examples include providing a friend's shipping address for delivery purposes.
Information From Third Parties
We may need to share your personal information with certain third parties such as our agents, service providers and other representatives acting on our behalf for limited purposes. For example, we may share personal information with third parties to perform services on our behalf such as:
- Fulfilling our customers' orders
- Sending Simply
Thick marketing communications
- Delivering packages
- Conducting research, analysis or administering surveys
- Sending regular mail and e-mail on behalf of Simply
- Processing credit card payments
The third parties with whom we conduct business are only authorized to use your information to perform the service for which they were hired. As part of our agreement with them, they are required to follow the privacy guidelines we provide them or that they currently have and to take reasonable measures to ensure your personal information is secure.
From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.
DO I HAVE CHOICES REGARDING THE USE OF MY INFORMATION FOR MARKETING PURPOSES?
SimplyThick is an opt-out organization. Once we receive your information, we may send you marketing communications that contain valuable offers and other content. You always have the ability to opt-in or opt-out of receiving future marketing communications from SimplyThick.
To opt-out of or opt-in to receiving marketing communications from SimplyThick, please take one of the following actions:
1) Follow the directions on a marketing e-mail or direct mail marketing communication from us. All marketing communications from SimplyThick will tell you how to stop receiving them.
2) Email us at firstname.lastname@example.org and provide your current contact information.
3) Or, send a request with your current contact information to:
Attn: Privacy Manager
St. Louis, MO 63105
If you send an e-mail or letter request, please be sure to include your full name, address, phone number and e-mail address and indicate specifically what type of marketing communication(s) (e.g., e-mail, direct mail and/or phone) you wish to receive or stop receiving.
- 10 business days for e-mails
- 30 days for phone calls
- 6 weeks for direct mail
Until that change takes effect, you may still receive marketing communications from us.
Also, please note that even though you may have opted out of receiving marketing communications, you may still receive business-related communications such as order confirmations, product recall information, loyalty program membership status or updates or other organization-related communications.
HOW DOES SIMPLY
When you are shopping online, we have security measures in place and take reasonable precautions to protect against the loss, misuse and unauthorized access of your personal information under our control. Simply
Safe Shopping Policy on SimplyThick.com
Because the security of your personal information is a high priority, we have taken numerous steps to ensure that it is processed confidentially, accurately and securely.
Choosing a Personal Password on Simply
When you create an online account on Simply
You may choose to set your Web browser to not accept cookies. If your cookies are disabled, you can still view our site, but you cannot create an account or make purchases.
Our Web server automatically collects clickstream information such as the address (or URL) of the Web site that you came from before visiting our site, which pages you visit on our site, which browser you used to view our site, and any search terms you may have entered on our site, among other things.
Our Web site may also use other technologies to track which pages of our Web site our visitors view.
No personally identifiable information is collected in this process. We may share anonymous information with this service provider in an aggregate form, for purposes of analysis and improvement of our site.
If you would like more information about this practice and to know your choices about not having this information used by our third-party advertiser, visit http://www.google.com/privacy.html.
HOW CAN I UPDA
1) If you’ve created an account on SimplyThick.com, you can update your information by visiting the “Update My Profile” section of our website after logging into your account.
2) Call: 314-721-2022 (during business hours CST) or 800-205-7115 (after business hours)
3) Send a request to: Info@SimplyThick.com
4) Send a request to:
Attn: Privacy Manager
If you send an e-mail or letter request, please be sure to indicate your current information and the requested changes you would like made.
We will not knowingly or intentionally collect personal information online from children under the age of 13. We are committed to protecting the privacy of children.
WHOM MAY I CON
Please contact our Privacy Manager to report any known or suspected privacy or security breaches or to submit privacy or security-related questions or complaints. After receiving your inquiry, we will respond within five business days. You may contact us in the following ways:
1) Call: 314-721-2022 (during business hours CS
2) Send a request to:
3) Send a request to:
Attn: Privacy Manager
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