How to identify the products subject to the SimplyThick voluntary recall
July 5, 2011 – UPDATE – SimplyThick, LLC has begun shipping limited quantities of 15 and 30g packets made from the Stone Mountain, GA facility. The information has been updated below to reflect this new information.
PLEASE NOTE – Regarding the voluntary recall, we are helping everyone as quickly as possible and diligently working to process all requests. Obviously, our primary focus is on getting replacement product in the hands of those who are currently using the product.
The overall process of sending return labels and processing refunds is proceeding as quickly as possible with a current estimate of approximately 2 to 3 weeks.
Simply Thick, LLC is announcing a voluntary recall of its SimplyThick® thickening gel products manufactured at a food processing plant located in Stone Mountain, Georgia since June 1, 2009. This plant is currently owned and operated by Thermo Pac, LLC.This voluntary recall is limited to only those products manufactured at the Stone Mountain, Georgia plant. Simply Thick products manufactured at two additional food processing plants are not subject to this voluntary recall.
WHY THE VOLUNTARY RECALL WAS ANNOUNCED
The SimplyThick® thickening gel products manufactured at the Thermo Pac, LLC Stone Mountain plant are being recalled because the U.S. Food and Drug Administration (FDA) advised the company that Thermo Pac, LLC failed to file with the FDA a scheduled process designed to ensure that vegetative cells (harmful bacteria) of possible public health significance are destroyed during the manufacturing process. This failure was discovered during an FDA inspection of the Thermo Pac, LLC Stone Mountain plant conducted from May 23 through June 3, 2011.
Products manufactured at the Stone Mountain, GA plant subject to the voluntary recall were distributed across the United States and Canada through food service distributors, drug distributors, retail outlets and directly to the public.
Products affected are 15 g, 30 g, 120 g and 240 g pouches.
The “W” or "EXP" on packets NOT affected by the recall will appear similar to the images below:
The "TP" on packets which ARE affected by the recall will appear similar to the image below:
IDENTIFICATION BY SHIPPING BOX
WHAT TO DO IF YOU HAVE PRODUCTS MANUFACTURED AT THE STONE MOUNTAIN GA PLANT THAT ARE SUBJECT TO THE VOLUNTARY RECALL
Anyone who has purchased or who has SimplyThick® thickening gel products manufactured at a food processing plant located in Stone Mountain, Georgia are urged to return them to the point of purchase for or contact the company directly at 1-800-205-7115 a full refund or to exchange for product(s) unaffected by the recall. Consumers with questions may contact the company at its toll free number 1-800-205-7115 or by email at firstname.lastname@example.org.
SimplyThick Recall News «